romps2 Casino & Sportsbook Data Care
This page describes what we collect when you use romps2 and how we keep that data protected. We at romps2 take your privacy seriously. When you register an account, deposit funds, or place a bet on our platform, you share personal information with us. We use that information only for account management, transaction processing, compliance verification, and customer support. We do not sell your data to third parties, and we do not use it for marketing purposes without your consent.
Our privacy practices comply with applicable data protection laws in the jurisdictions where we operate. We encrypt sensitive information, store data on secure servers, and limit access to authorised personnel only. However, no system is perfectly secure. We recommend using a strong password, logging out after each session, and not sharing your account credentials with anyone.
The sections below explain what data we collect, how we use it, who we share it with, and what rights you have. If you have questions about our privacy practices or want to request access to your data, contact our support team.
What data we collect on romps2
We at romps2 collect different types of information depending on how you use our platform. When you register, we ask for your email address, phone number, full name, date of birth, and residential address. We use this information to verify your identity, prevent fraud, and comply with know-your-customer (KYC) regulations. We also collect a government-issued ID document during the verification process.
When you deposit or withdraw funds, we collect payment information—your chosen payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank account details), transaction amounts, and timestamps. We do not store full credit card numbers or bank account numbers; instead, we use tokenised references that our payment processors manage securely.
When you use romps2, we collect usage data: which games you play, how long you play, your betting patterns, and your account balance history. We also collect technical information: your device type, operating system, browser version, IP address, and approximate location (country or region level). We use this data to improve our platform, detect fraud, and provide customer support.
We do not collect more than we need
We collect only the information necessary to operate romps2, verify your identity, process your transactions, and comply with law. We do not ask for unnecessary personal details, and we do not track your activity outside our platform.
How we use your data on romps2
We at romps2 use your personal information for several purposes. First, we use it to manage your account: verify your identity, process your deposits and withdrawals, and maintain your account balance. Second, we use it to provide customer support: respond to your questions, investigate disputes, and resolve issues. Third, we use it for compliance: verify that you meet legal requirements, prevent fraud, and comply with anti-money-laundering regulations.
We also use your data to improve romps2. We analyse usage patterns to understand which games are popular, which payment methods users prefer, and where our platform experiences technical issues. This helps us optimise our service for users in Jakarta, Surabaya, Bandung, Medan, and Semarang. We may also use your data to send you service notifications—alerts about account activity, payment confirmations, or important platform updates. We do not send marketing emails without your consent.
Third parties and data sharing on romps2
We at romps2 share your data with third parties only when necessary. Our payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) receive your payment information to process deposits and withdrawals. Our identity verification partner receives your ID document and personal details to confirm your identity. Our hosting provider stores our servers and databases.
We may also share data with legal authorities if required by law—for example, if we receive a court order or a request from a financial regulator. We do not share your data with marketing companies, data brokers, or other third parties for commercial purposes. Our servers may sit outside your jurisdiction; by using romps2, you consent to your data being processed internationally.
Cookies and tracking on romps2
We at romps2 use cookies to improve your experience. Cookies are small files stored on your device that help us remember your preferences, keep you logged in, and track your activity on our platform. We use session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period). You can disable cookies in your browser settings, but this may affect your ability to use romps2.
We also use analytics tools to understand how users interact with our platform. These tools collect data about which pages you visit, how long you stay, and which features you use. This information helps us identify technical issues and improve our service. We do not use this data to track you across other websites.
Your data rights on romps2
- You have the right to access your personal data. Contact us to request a copy of the information we hold about you.
- You have the right to correct inaccurate data. Update your account details in your profile settings or contact support.
- You have the right to delete your account and associated data, subject to legal retention requirements.
- You have the right to object to certain uses of your data, such as marketing communications.
- You have the right to data portability. We can provide your data in a portable format if you request it.
Data retention and security on romps2
We at romps2 retain your personal data for as long as necessary to provide our service and comply with legal obligations. Account information is retained for the duration of your account and for a period after closure to satisfy regulatory requirements. Transaction records are retained for at least five years for compliance and dispute resolution. We delete data that is no longer necessary, unless we are required by law to retain it.
We protect your data using industry-standard security measures. We encrypt sensitive information in transit and at rest. We use firewalls, intrusion detection systems, and regular security audits to protect our servers. We limit access to your data to authorised personnel only. However, no security system is impenetrable. If we discover a data breach, we will notify affected users and relevant authorities as required by law.
Your rights and contact information on romps2
We at romps2 respect your privacy rights. If you want to access, correct, or delete your personal data, contact our support team. We will respond to your request within a reasonable timeframe, typically within 30 days. If you believe we have misused your data or violated your privacy rights, you have the right to lodge a complaint with your local data protection authority.
Our privacy policy may change from time to time. When we make material changes, we will notify you via email or in-app notification. Your continued use of romps2 after an update means you accept the new policy. If you do not agree to the changes, you may close your account.
If you have questions about our privacy practices, want to request your data, or need to report a privacy concern, contact our support team. We are committed to protecting your data and respecting your privacy rights. Our services are available only where local law permits. Users are responsible for verifying compliance with their own jurisdiction's data protection laws.