romps2Terms of Use

When you access romps2, you enter into an agreement with us to comply with our terms and policies. We at romps2 operate our platform in jurisdictions where local law permits, and we require all users to verify their identity, fund accounts through approved payment methods, and follow our conduct rules. This page sets out the core conditions under which we provide access to our sportsbook, live-dealer tables, slots, and esports markets.

Our services are available only where local law permits. Users are responsible for verifying that their access and use comply with their own jurisdiction's law. We do not offer our services in jurisdictions where online wagering is prohibited. If you are based in Jakarta, Surabaya, Bandung, Medan, Semarang, or anywhere else, you must confirm that your local regulations permit participation before opening an account on romps2.

We undertake to keep your account secure, process withdrawals to your original payment method, and resolve disputes fairly. In return, we ask that you use our platform responsibly, provide accurate information, and respect the rules we have set for all users. The sections below outline the key terms governing account opening, deposits, withdrawals, bonuses, and dispute resolution.

Account opening and verification on romps2

To join romps2, you must be of legal age in your jurisdiction and comply with our know-your-customer (KYC) requirements. During account opening, we ask for your email, phone number, full name, date of birth, and address. We use this information to verify your identity and prevent fraud. Once you have registered, you must complete identity verification by uploading a valid government-issued ID. We process verification submissions during business hours; standard review windows apply.

We at romps2 take identity verification seriously. Our verification team checks your documents against public records to confirm you are a real person and not underage. Until verification is complete, your account remains limited—you can deposit funds, but you cannot withdraw them. This policy protects our platform and our users. We do not share your personal data with third parties except where required by law or to process your transactions through our payment partners.

Deposits and withdrawal terms on romps2

We at romps2 accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers (mobile banking, local payment, online payment, e-wallet). Each payment method has minimum and maximum account preferences, which we display at the point of deposit. Most wallet transfers settle within seconds; bank transfers depend on your financial institution's processing speed. We do not charge deposit fees to our users.

Withdrawals on romps2 return funds to your original payment method. If you deposited via mobile banking, your withdrawal goes back to local payment. If you used online payment, funds return to e-wallet. We do not allow withdrawals to third-party accounts. Withdrawal requests go through a compliance review before processing; timelines depend on your payment provider's backend infrastructure. We do not famobile bankingcate instant-withdrawal promises. Withdrawal minimums and processing windows are published in our account settings.

If you encounter a withdrawal issue—a failed transaction, a timeout, or funds stuck in processing—contact our support team. We investigate all cases fairly and escalate to our payment partners where necessary. We keep records of all transactions for compliance and dispute resolution.

Bonus terms and conditions on romps2

From time to time, we at romps2 offer promotional bonuses to new and existing users. Any bonus we advertise comes with specific terms: a wagering requirement, an expiry date, and eligible game restrictions. We do not offer fixed bonus amounts; instead, we publish generic phrasing such as "an attractive new-customer welcome offer" or "seasonal bonus promotions." All bonus terms are binding and must be accepted when you claim the offer.

Bonuses cannot be withdrawn as cash; they can only be used to place bets on romps2. Once you meet the wagering requirement, any bonus winnings become real money and are eligible for withdrawal. If you fail to meet the requirement before the expiry date, the unused bonus expires and is forfeited. We do not extend or reinstate expired bonuses.

User conduct and account suspension on romps2

We at romps2 expect all users to treat our platform and other players with respect. Prohibited conduct includes cheating, using automated software to gain unfair advantage, harassing other users, and attempting to manipulate our systems. We monitor for suspicious activity and reserve the right to suspend or close any account that violates these rules. Suspended accounts forfeit any balance remaining on the account.

If we suspect fraudulent activity—multiple accounts from the same device, unusual betting patterns, or payment fraud—we may temporarily freeze your account while we investigate. We will contact you with details of our concerns and give you an opportunity to respond. If you are found to have broken our rules, we may close your account and forfeit your balance.

Dispute resolution and jurisdiction on romps2

If a dispute arises between you and romps2—a missing deposit, a wrongly calculated payout, a disagreement about bonus terms—we ask that you contact our support team first. We investigate all complaints and aim to resolve them fairly. If you remain unsatisfied, you may submit a formal complaint in writing to our compliance team. We will investigate and respond within a reasonable timeframe.

We at romps2 are committed to fair dispute resolution. However, we also reserve the right to seek legal counsel if disputes cannot be resolved through our internal process. Both parties may agree to binding arbitration as an alternative to court proceedings. All disputes are governed by the law of the jurisdiction in which we operate. We do not accept liability for events beyond our reasonable control, including server outages, payment processor failures, or force majeure events.

Data protection and security on romps2

We at romps2 take data security seriously. Your personal information is encrypted and stored on secure servers. We implement industry-standard security practices to protect against unauthorised access. However, no system is perfectly secure; we cannot guarantee that your data will never be compromised. We recommend using a strong password, logging out after each session, and not sharing your account details with anyone.

We use your data only for account management, transaction processing, compliance verification, and communication. We do not sell your data to third parties. We may share limited information with our payment partners and legal authorities where required by law.

Changes to romps2 terms and contact information

We at romps2 may update these terms from time to time. When we make material changes, we will notify you via email or in-app notification. Your continued use of our platform after an update means you accept the new terms. If you do not agree to the changes, you may close your account.

If you have questions about our terms, need to report a problem, or want to close your account, contact our support team. Our team is available to assist with account issues, payment questions, and disputes. We are committed to resolving your concerns fairly and promptly.

Our services are available only where local law permits. Users are responsible for verifying compliance with their own jurisdiction's law. We reserve the right to restrict or deny access to users in certain territories. By opening an account on romps2, you acknowledge that you have read and accepted these terms in full.